What YOU Think Of US!

These Are all Genuine Feedback Comments Given to Us By You......Thankyou, Your feedback is Much Appreciated as we do try our very best!

The Surplus & Outdoors Team



  • Received order today,...Next Day! in excellent condition. thank you very much. will certainly recommend your service to any future customer. thank you

  • Ordered the goods Friday PM, they were delivered Saturday the next day before 9AM without having to extra for next day delivery! NOW THAT'S WHAT I CALL SERVICE!

  • Dear Sirs I ordered 1 pilot shirts from you on Monday morning (yesterday). Imagine> my great delight when at 9.25 this morning my shirts arrived. I felt I just had to write and say thank you for a really great service. So again I thank you for a superb service and two great shirts that I can now wear on duty. Kind regards

  • Just a note to say thanks for such efficient service. The boots were delivered less than 20 hours from order placement! Thanks

  • Hello there. Got the order within 36 hours, all in good condition. Fair play to you up there, you don’t hang about with your orders! Thanks again for your prompt service. Adrian.

  • To a great shop. I am just writting to thank you for your great service. Even when you have to post your parcels half way around the world. From the royal mail post stamp, I received the parcel within 6 days. I was surprised, but very happy I look forward to buying goods from you in the future. Thank you again

  • hi, literaly just recieved order now by courier. thanks for great service and i will definately be using your site again.

  • Dear Surplus and Outdoors, Just a quick note to say thank you very much for the prompt delivery of the goods ordered: my son and I were delighted.

  • Dear Sir, I would just like to thank you for the prompt service I have just received from you. I ordered a replacement Belvedere globe late Tues afternoon & was stunned to have it arrive in the next morning's post. I was very impressed with the service. Thank you once again. Mrs B

  • hi would just like to thank you for your speedy delivery of my boots. I ordered Wednesday and they landed on Friday morning. Didn't think i would have them in time. Great service.!!

  • Good Evening! The parka arrived today. It is in excellent condition and will serve well in bowhunting deer in North Central Alberta, Canada. Thank you again for the excellent quality product and services rendered to me. I appreciate doing business with your company and would not hesitate to do business again, or recommend my friends to do business with your company. Sincerely, Kurt

  • Thank you for your service. The wellingtons arrived on Monday morning. Thank you for such a 5 star service.

  • Hello. The item arrived today in good order. A great piece of kit. Thanks very much to Surplus And Outdoors, and Andy in particular, for the courteous and professional service I received. Kind Regards & Best Wishes, Mark

  • Surplus and Outdoors, Just a note to thank you for the service. Ordered Thurs PM, and it arrived Friday at 08.30 fast or what? Well done Regards R. D.

  • Hi there, Just a quick note to thank you for a speedy service(super fast postage) and quality goods,I shall be recommending you to my friends. All the best Chris.

  • just wanted to thank you for an extremely fast delivery of all the items we ordered ( ordered Wednesday ..arrived first thing Friday ) Will definately recommend you to everyone we meet.Quality service and quality items - thanks !

  • Hello, I would like to say how happy I am with my Purchase ordered on the 19th & delivered today very early on. I needed a few bits to top up on my kit, It has been a pleasure doing business with you, I'll be back as soon as I require some more goodies. Many Thanks..... Allen

  • Dear Surplus and Outdoors, Please accept my compliments on a good product which I have found hard to find in my size and at an affordable price. Not to mention a very promt delivery that went without a hitch. Many thanks and you can rely on my custom in the future.

  • I received the above order today, Wednesday, having ordered it on Monday evening. Talk about service! Great! Thanks very much. yours etc. Bobby Stothard

  • Dear Sirs, I am in receipt of the above mentioned order already !, many thanks for you excellent response and service, and to cap it off the items are spot on, 'Top Effort'' Kind Regards

  • Hi, My 'Derri boots' arrived today, they are exellent and so was your service. Many thanks...... Roger

  • just a note to say thank you for your prompt service goods arrived this pm marvellous.....

  • Just a quick line to say thank you for exchanging the combat trousers - they are perfect and also for enclosing the refund. You have a very happy customer. Regards....Helen

  • Although I have not yet opened the package to check the goods, as I have ordered them on behalf of some-one else, I am extremely impressed at the speed of your service and will recommend you to any one in need of your services. Thank you very much...... From Gay.

  • Thank you for your extra speedy delivery (Less than 48hrs) and top quality product. True professionals Cheers...... Paul

  • Thank you so much for the extremely quick delivery of this order - what a refreshing change to find a company that delivers so fast! Ordered in the afternoon and the goods arrived the next morning. Thank you Regards...... Elizabeth

  • Hi. Thanks, items received in good order. Excelent service, I shall surely do business with you again...... Fred

  • This confirms receipt of the goods 25/08/2006 on the above order. Thank you for your prompt attention and quick delivery. The items are very good quality and I am extremely pleased with your service Thanks again....John

  • Hi Just a courtesey email to say thanks for such great service. My Mosi-Guard arrived this morning. Regards....... Sharon

  • Hi, I just received my order (reference 27****) and wanted to say how pleased i am with the products and speed of delivery. Many thanks !

  • Hi, The item has arrived, I am very pleased quality and value of the item. Once again thank you for your assistance. Regards......Darren

  • Received goods in perfect condition. Thank you very much for the prompt sevice....

  • recieved goods. thanx. excellent service will recommend to mates. cheers...

  • Dear Sir/Madam, I had to write to say thank you for your amazingly quick and good service in relation to the above order. I couldn't believe it when my order arrived this morning, before the Royal Mail had even done their morning post! This was less than 24hours after placing the order! Thank you again...... James, a very happy customer

  • Hi Just wanted to write briefly and tell you I received my latest orders from you yesterday - and that in over 4 years of buying online from websites around the world, including many, many in the UK, I have never come across such fantastic value and tremendous service as you have shown in the 6 months or so I have been buying from you. In an age when most consumers are only too eager to criticise and find fault for the slightest reason it is doubly satisfying to come across an outlet which in my opinion appears to be absolutely faultless. Thanks one again, and continued good luck and success to you. Regards........ Dave

  • Dear Surplus and Outdoors I am emailing to say a big THANK YOU for the boots which I received yesterday. Not only a quick delivery, which I really do appreicate, but the boots are great and fit really well. I wasn't sure what size to order (I'm a size 4 but it always depends on the cut of the footwear) so was really pleased with the fit. This is my second purchase from you. I ordered a pair of Monkey Boots in March 2004, which have unfortunately died a death and will need to be replaced. Second dealings. Second time happy. Hope to keep doing business with you for one thing or another. With thanks and blessings..... Charlotte P.S. Thought you might appreciate feedback from a happy customer!!

  • The boiler suit I ordered Sunday evening arrived today. Very impressive service! Well done and many thanks... Pete

  • Just wanted to say thanks for the great service.I ordered them yesterday & they arrived first thing today & a perfect fit.Again many thanks & i shall recomend you to my work mates. Regards Steve Drane.

  • Just to let you know thr package arrived this morning. Thanks for your speedy service, I WILL use you again. Regards Jan

  • That's brilliant - thanks ever so much for your most efficient service, I really appreciated it.... Amy

  • Order received today (Fri 21st). Thank you, excellent service!

  • Dear Sir/Madam, Thank you for your prompt delivery. Roger

  • Cannot believe it! Ordered my trousers after lunch yesterday and they arrived with my breakfast today! Excellent service (and an excellent fit too!) Many Thanks C A B

  • Dear Sir, Received my order from you this morning (Saturday), having only confirmed the order late on Thursday night. I am very impressed with the product and your fast delivery. I will be recommending your company to my colleagues. Keep up the high standard, and thank you.... David

  • Dear Sirs Thank you for a very prompt service, excellent! :) Best wishes Bob

  • Hi there! Just a note to say very many thanks - everything has just arrived and in perfect shape. Impressive turnaround! I'll certainly recommend you. Kind regards.......... Suzanne

  • Excellent service again! many thanks

  • I was impressed by your delivery service. The driver walked up the hill in the snow to deliver our order. Many thanks...... Stephen

  • Hi Package was delivered on Saturday morning - excellent service, thanks very much... Robert

  • Hi, Just to say received boots today. Thank you for your prompt service. Regards, Silvana

  • May I congratulate you on your excellent service, the order arrived yesterday, most impressive Peter

  • Just to say the shirts arrived this morning (Saturday) and many thanks for a speedy service. Be assured I will use your company again as and when I need to replace. Kind regards, Chris .

  • I have just received my order, and it was only placed yesterday afternoon. Excellent service! Thank You, Anthony

  • Hi, Thanks, goods delivered this morning (2.2.06) at 9.15am, great service...... Jim L

  • Sir, Many thanks for the prompt service. My catapult arrived today, the day after it was ordered, and has already seen service by upsetting the visiting squirrel! Best wishes, David

  • Thank you for the speed of your delivery, my order arrived today.... Regards Paul

  • Hi, I just want to say thanks very much for the prompt delivery of my items below. Much appreciated. Thanks again, Belinda

  • Hello I would like to say thank you for your very good service and very prompt delivery. I ordered this about 340pm last night and this turned up today at 8:50am That's good service...... Once again many thanks David

  • Many thanks for the Gortex DPM Trousers that I received today. I was amazed at how fast they arrived. They are exactly what I wanted. I will definately use your company in the future and spread the word to all my workmates to let them know what excellent products you have and what an excellent service you provide.... Many thanks Lee

  • Thank you for your excellent service 100/100 - can't do better than that!!! Philip

  • Folks Just to say thanks for some supern service on this order. Really impressive turnaround and delivery. Highly recommended....... Roger

  • What service....thank you very much; my parcel arrived less than 24hrs after the order was placed; and your lady at the other end of the telephone was very helpful too! Warm thanks again Richard

  • Good morning everyone at Surplus and Outdoors, This morning I received our order placed with you yesterday, order placed and delivered in under 22 hours !!! Everything was fine and just what we wanted for our next camp in the New Forest. On behalf of the children and leaders of the Group, can I thank everyone at S & O, for dealing with our order in such a prompt and efficient manner, you are a credit to the supply industry. Well done to you all Best regards....... Nick W Group Scout Leader

  • Many many thanks , received the order at 10 am today. Excellent quality and service regards Vanessa

  • Just writing to thank you for getting my order delivered in time for my Dad's birthday. He was chuffed getting the cap badge but isn't sure what to do with the flag, LOL! Thanks again. Derek

  • I would just like to thank you for the speedy delivery of my order. Arrived today just in time for my show. Thanks again...... Dave

  • Thanks very much for quick delivery and polite staff. I am incredibly happy with my purchase, Jack

  • Thank you very much for your very quick service - goods arrived today - less than 24 hours from ordering. Thanks again.... Annabel

  • would just like to thank everyone there for your help, it was a pleasure to do business with such a courteous and helpful company....... Many thanks, S

  • Many thanks for the items I ordered. I placed the order Monday afternoon (12th June) and Royal Mail tried to deliver at 11am next day !. Very efficient service and items well packed. Thanks for your help. Roger

  • Many thanks for your prompt service and delivery, it makes a change in this modern world to have such a fast service. Many thanks again, Mick .

  • Hi, Just like to thank you for the quick delivery of my son 24hr ration pack which havejust arrived. Thank you also for your help..... Marie Exeter Devon.

  • Hi Just a short note to let you know I received my order this morning - very impressed with service and goods. Thank you very much and look forward to doing more business with you in the future.... Phil

  • Just to let you know that the order arrived this morning. Very impressive and fast service. Well done! Best regards, Brian

  • Hi, I was just emailing to confirm that i received my package today. Many thanks for the prompt delivery, it's much appreciated. It's enabled us to continue working and the delivery fitted in perfectly with our shedule. The products are great.... Many thanks and kind regards Ewan

  • Thanks for the excellent service and value for money item. Regards Clive

  • dear sirs, this item arrived today, I must commend you on your speedy response,I will contact you again when I need anything else thank you..... John

  • Hi, Thanks for the replacement case, it arrived safely today. Really happy with the service you've provided. Thankyou Shirley

  • Hi I placed the above order yesterday and they were delivered at 05-40 this AM. The shows are a perfect fit and even have a spare pair of laces. This has got to be the one best purchases I have ever made. Absolutely fantastic value and service. I will certainly buy from you again again and recommend you to others. Thank you J G C

  • Dear Surplus and Outdoors, I ordered some gear after 5:30pm this Wednesday and fully expected delivery in 7 or more days. I was delighted to receive my parcel early this afternoon, Friday. Thank you very much for the prompt efficient service. One happy customer.... Yours Mrs. Margaret XX

  • Hi, MANY THANKS for the excellent service provided. I told you I required my order quickly and the complete order was received the following morning, having only ordered the items late afternoon. Very impressive!! It has been a pleasure doing business with you. Kind regards from Margaret Poston

  • Hi, I would like to thank you very much for a VERY professional service, i asked for 5 Items to be delivered on Tuesday morning and they arrived on the Tuesday morning. All the items were exactly what i would expect from a professional company. It was my first purchase with you I am impressed. Thank you

  • I have placed two separate orders over the past week, both have arrived on the next working day with complete and accurate contents. Excellent service, I will most certainly be using you again and will happily recommend your service to others, well done! Regards.... Martin Business Development Manager

  • Hello there, i am emailing to thank you for the excellent service regarding my order. It was ordered on sunday night and arrived here on tuesday morning - very good service thanks a lot ill certainly be shopping with you again...

  • Hi, I am contacting you to say thank you for the excellent service I have received. My order was placed at 13:30 yesterday and was delivered to my door at 12 midday today. Keep up the good work! Lesley

  • Thank you for your fast service (less than 24 hrs) T M.

  • Hello, Just to let you know that my order for the 4 season sleeping bag arrived today and I am extremely pleased with it. Many thanks for your fast efficient service and that I look forward to ordering more items in the future. Until then... Best wishes, Gordon

  • thank you jacket arrived wedensday fits perfect realy quick delevery once again thank you martin...

  • Hi, Just a quick mote to thankyou for your swift delivery and service. I order my wellies etc. Yesterday afternoon and was suprised when the delivery arrived..... Simply fantastic service which others can only dream of..! Thanks again and 'I' will order again. Kind regards. Simon . Winsford

  • Re my order, Ordered yesterday 3:04 pm Arrived this morning. VERY Impressed. Well done Cheers Ian

  • Hi It arrived yesterday and is just what I was looking for. My son is delighted ! Thank you for all you help. I will be using your site again soon. Kind regards C S

  • Sirs, I just received your %100 wool security jumper.I just wanted to let you know how pleased I am with it and what an exceptional value it is!Sincerly........RSH

  • Hello, Just a quick note to say 'Thank You' for your excellent speedy service. I placed an order with yourselves for 3 prs of boots on Tues afternoon, And I was very surprised when they arrived Wednesday lunchtime!! That's the best service I have ever received by mail order. Thanks Again. Mr T, Bolton. Lancs.

  • I would just like to say thank you for your speedy dispatch and delivery of my order number 1971875. I was very impressed with the next day delivery and should I wish to purchase any more clothing of that sort you will be the first place I look. Many thanks again Ryan

  • Hi I just wanted to say thankyou for the excellent service, I placed my order Wednesday afternoon and the boots have arrived this morning, now that's what I call speedy delivery. I shall certainly use your service again and have no hesitation in recommending the site to friends. Kind Regards... Tina

  • Hi I just really wanted to say thank you for the excellent service, my order arrived the next day!! Very happy customer!. Lisa

  • Hello, Just a short email to say I received my boots in top condition our whole family now have the same boots, they are the best work boot we have had. Also so warm, They arrived very quick so I would like to say thank you very much.... Caroline. Have bought four pairs of boots from you and will for sure buy from you again.

  • Hello, my order came this morning, excellent service, and good quality items, I shall place more orders soon.

  • To whomever it may concern, I would just like to express my gratitude for my recent purchase, I just wanted to thank you for the excellent level of service provided in the ordering, posting, price and quality of goods. It makes life so much easier to deal with professionals such as yourselves. I was extemely impressed at the speed of delivery as well as product quality and price (you were so much cheaper than other stores!). I can't believe I ordered them Friday and they arrived today! My husband and I will be recommending you to all of our friends who purchase items such as these and we will indeed be using you again. Many thanks! Regards... Angie

  • thanks for the quick service,got my order at 0830. thanks dave

  • Many thanks for your timely reply and advice Regards.... Paul

  • Hi, Recieved 2nd Jacket today. Once again,... great service! Thank you for all your help. Look forward to dealing again. Regards Steve.

  • Dear Surplus and outdoors, Many thanks for your swift and efficient delivery of my order, It arrived the very next day. I was also impressed you stocked a light weight steel toe cap boot in a size 3!. I cannot tell you how difficult it has been to find a pair!. Once again many thanks and well done, Best regards, Fay