What YOU Think Of US!
These Are All Genuine Feedback Comments Given To Us By You......Thankyou, Your Feedback Is Much Appreciated As We Do Try Our Very Best!
The Surplus & Outdoors Team
Hi there folks, Just wanted to give a bit of feedback. Late on Wednesday night, I ordered a PCS thermal smock from you. I thought maybe there was a possibility of it turning up today - Saturday. Was really impressed to see that it had been dispatched swiftly on Thursday morning and delighted to find it had arrived on the Friday morning after i had come home from work. Have had some disastrous service recently from companies like DPD etc, so happy to see that you are using Royal Mail as I believe they are far more reliable than a lot of other delivery firms. Just wanted to say that I really appreciated your swift service and will not hesitate to use you again. It's great to deal with people that get on the job right away and deliver excellent service to their customers. All the best! Kind Regards, Chris Glen
This is my first purchase from Surplus and Outdoors. I was apprehensive about buying used clothing as the term 'good condition' is very subjective. However I took the plunge on an Austrian Army Goretex mountain jacket and am delighted I did. I don't know if I'm just lucky but the jacket I received is in great condition. After serious scrutiny the only 'fault' was a missing plastic end cap for one of the elastic draw-cords. I rectified this in seconds with a spare saved from an old coat. The fit of the jacket is excellent and the quality, durability and functionality seem top notch. With hindsight, I've been a mug for buying expensive waterproofs from outdoor retailers. They used to be great but the modern trend for lightweight gear has negatively affected performance and longevity. I've been spending hundreds of pounds on gear that has failed within a year; hence the search for an alternative. This jacket on the other hand is how all waterproofs used to be - hard-wearing and dependable. I feel sure it will be totally reliable not matter what Mother Nature throws at me. For the price it's unbeatable and I love the colour. I'll never buy waterproofs from an outdoor retailer again. From now on it's Military surplus all the way. Thanks guys!
Dear Sirs, just a quick note to say how pleasantly surprised I was to receive my order Wednesday after only ordering the goods Tuesday, that's great service. All goods were received as per the description, if not better than anticipated and I am off to the Lake district this weekend to try some of the waterproof stuff out, it will be wet I'm sure!! You probably get a number of "complaint" emails but being a professional Procurement Manager I realise how much the "good news" emails actually mean to people and not enough are sent, so please feel free to share this with your staff or on your web page. I will happily recommend your site to others when the opportunity arises and that should not be taken lightly as it is the best form of advertising and a real big step for someone to recommend a site for fear of poor service. once again many thanks and rest assured I will be back. Best Regards Jon Barber
Dear Surplus and Outdoors....... All too often we read about decrepit customer service in the news....... What's frequently omitted is when customer service actually lives up to the name........ Lots of folks complain, rightly, about shoddy customer service, but rarely mention the "good guys". And in my view, you definitely belong to the "good guys". I ordered my boots on the 16th of this month and they arrived two days later........ They were appropriately packed and not damaged at all........ I couldn't me more pleased........ So I'd like to express my admiration for your absolutely sparkling skills and your immaculate execution of my order. Now THAT is what I call customer service! All the very best, and I'll certainly be back with other orders and recommending you to relatives and friends....... Yours Aye Bugsy (Gionn Caoimhin Morpheagh)
Good day....thank you so much for your excellent service...... Ordered and delivered within 24 hours !! Wow! That's efficiency plus! I am delighted with the smock, only thing is I bought it as a work jacket, but it is such good quality, it seems a shame to get it dirty! Thanks also for your help and understanding with my initial query....... Once again, superlative service. I'd recommend you to anyone, with no hesitation or reserve whatsoever. Please add this to your collection of "glowing reviews" they're all obviously well deserved....Regards....Lawrence Gilmour.
Hi I just wanted to thank you for my recent order... . You dispatched it yesterday (Monday the 30th December) and it has arrived in perfect condition today.(Tuesday the 31st December 2013) I have ordered from many company's both before and after Christmas and yours is the only one that has arrived ! I am really impressed with your service and as people generally only contact companies if they want to complain, I thought you'd like some positive feedback :-) Happy new year to you all ! Emma Harris
Dear Surplus and outdoors, Re: order number 9462537 Superb & the best service I can recall from a supplier. ..... Spare parts for my ancient Tilley lamp........ordered Monday 30th December afternoon...... arrived Tuesday 31st in the post & I was fitting them late Tuesday Morning. Lamp working fine...... Thank you Surplus & Outdoors..... whoever handled & dispatched this very small order...... Happy New year
Good morning, I've just got my Mk5 German / Dutch Army Military Issue Para boots (as new condition) and would like to offer the following review: My appreciation of serious footwear comes from spending a lot of time on Dartmoor when I was younger, including every once in a while lugging stretchers loaded with fat fools wearing trainers, and I am literally delighted with these boots. Like tanks on the outside, marshmallows on the inside; "extremely comfy" is putting it mildly, you can really feel exactly the kind the kind of ankle support you want for a long day on rough terrain. Service and delivery as efficient as one could hope for as well, I couldn't be more pleased. Regards, Q
Hi, I ordered a RGJ Peaked Uniform hat on Sunday night............... I was thrilled to receive it early Tuesday morning................ Top rate packaging................ I am thrilled with the item.................. I just wished that every company I deal with was as efficient as yours is............... I will recommend you to friends and most certainly buy from you again........................ Jim Wood
Dear Surplus and Outdoors....... I ordered this greatcoat two days ago...... and it arrived in good order this morning....... when I thought I would never have it in time for Christmas. Thank you very much – yours is customer service of a very high order indeed....... and I am extremely grateful....... I have used your company before, and I shall certainly use it again, and would recommend it to anyone. With best wishes for Christmas and the New Year..... and many thanks again, John Buchan The Hon. John Buchan
Dear Surplus and Outdoors, I feel I must thank you for your super customer service...... I ordered a Polish Air Force Greatcoat yesterday and received it today..... to my great surprise........ Many thanks for the what can only be termed Concorde delivery and great condition of item...... . I will be sure to use your services again...... Many thanks and keep up the stellar service....... Marcus Curran
Dear Surplus And Outdoors, I felt that I must Email to congratulate all concerned regarding order 7831331 which was ordered after noon yesterday 18th July...... The condition of the items ordered was excellent the jacket classed as used grade 1, I would say is supergrade 1. The trousers are as stated as new...... Imagine my surprise when before 8am today the 19th, The parcel force driver arrived with said parcel....... Rapid service indeed Well Done....... Ps, I will not hesitate to order from your company in the future. Kind Regards Rich Youmans
Thanks to everyone at Surplus and Outdoors for such excellent service!!........ I ordered my Hi-Tec Walking Boots quite late on Sunday evening and they arrived less than 48 hours later......... Should anyone I know need such equipment I shall be happy to recommend you....... Many thanks, once again....... Yours,...... Mrs Jenny Rooms
Hi Surplus and Outdoors.............. Just a quick thank you for a superb delivery service.......... ordered the item Sunday and it arrived this afternoon........... we have put it up and its great much bigger than expected a real bargain at the price with loads of room, Liked the two little shelf units and the two ventilator openings at the top. A very good item with excellent e mail delivery communications and superfast delivery, many thanks again to you all at Kidderminster its good to do business with you. Best regards................
'I ordered my boots yesterday and this morning they arrived........ The communication from the company regarding dispatch was excellent and the boots are fantastic and well worth the money................ I can't thank you enough and I am more than happy to recommend you to others.......................' Rodney Higgins
Hello Surplus and Outdoors ! I received my package today........ around 18 hours after placing the order......! I have never known a company that delivers so fast and with such quality service........ Since discovering Surplus and Outdoors I haven't shopped anywhere else for my adventure supplies........... and I have also recommended them to all my friends................... If only every online shopping experience was as amazing as this one...... !
WOW ! ......ORDERED ON THE AFTERNOON AND ON MY DOORSTEP FOLLOWING MORNING.........WHY CANT ALL COMPANIES BE LIKE THIS.........WELL DONE AND THANK YOU........I HAVE REPEATED MY ORDER AGAIN AS WE WERE SO PLEASED WITH THE QUALITY IT IS WORTH PUTTING SOME AWAY FOR THE FUTURE............SO THANK YOU AGAIN AND I LOOK FORWARD TO GETTING MY NEXT ORDER..............
Hi Surplus and Outdoors........ Just a quick note to say thanks a million for the incredible turnaround in the delivery......... Order placed at 08:40am yesterday........ an email at 09:53am to say it had been despatched......... 11:00am the next day I received the package........ Fantastic service.................. would highly recommend your online shop........................ You deserve every success.......................!Best regards......................Andrew
What Great service !...... Item dispatched same afternoon as ordered and arrived on 2nd working day...... No problems with product which was supplied as described........ ...................... Will definitely recommend and use again.........................Many Thanks........ 12/05/10
Just wanted to say a huge thank you and congratulations to all concerned with my order......My Order was placed at 12.07 p.m. yesterday and delivered by postman at 11.15 a.m. today......the very next day....... Less than 24 hours. !! .......I Could have been given NO better service anywhere in the world!....... Thanks again......... Best wishes to all Of the Staff at Surplus and Outdoors
Hi Guys..... I recently placed two orders with yourselves by telephone...... I would like to place on record my complete satisfaction with the value and quality of the kit received. Both orders were delivered literally within 24hours! I have no hesitation in placing future orders with yourselves, or indeed recommending your Company to others. Fantastic service...... Thanks! Allan
Hi all at surplus and outdoors........I would like to thank you for the fantastic,very helpful service and excellent quality of kit I have bought from you. I ordered it yesterday afternoon and it arrived this morning, outstanding!...........You will be my first choice for all my outdoor gear in future and I shall be strongly recommending you to my friends!.....Cheers! ...... Luke.
I just wanted to say thank you for the impressive service............. I read the customer feedback on your site before ordering..............., and it's all true. I found your site easy to navigate and use.................., the speed of delivery was fantastic................ and the quality of my order is even better than I expected. I'm impressed and will definitely recommend you to my friends................. Thank you.................. S S
I'm stunned......... - the stuff I ordered yesterday (Monday 12th Jan) arrived this afternoon (Tuesday the 13th Jan).......Thanks for what must be the promptest service I've ever had from an online purchase!.....John
Fantastic Service !! ......I am very impressed.......I Ordered Highlander Daysack prior to Easter Holiday and it arrives two working days later. Well packed and just what I wanted, excellent quality too considering the price that you charged......... I shall be a returning customer......your store has many items of future interest - great website design too..... Easy to shop............... A website that delivers and can be trusted..........................One Happy Customer !
Dear Sirs....... This comes to express my sincere thanks to you for the speed in which you processed and delivered my order! I received it before 10.30 this morning, - outstanding service in my book! Needless to say should I require any other items of this or of a similar nature I will check availability of item with Surplus and Outdoors first of all, also, I will have no hesitation in recommending you to others, based on this performance! Best Regards and Thank you once again...... John
I treasure the day I found Surplus and Outdoors via Google........ Since we bought our Working Cocker Spaniel who likes to go out in all weathers your service has been first class......... We have bought Derri boots, waterproof jackets, trousers etc....... all at great prices and for the children too .......... The delivery time is second to none......... I value your service so much I have today (Thursday) ordered 2 ponchos for a concert on Saturday night which is threatening rain. I thoroughly recommend "Surplus and Outdoors" to anyone forget the high street stores......... Thank you all........
Hi all...........Yet again I have received an order from you in record time............ Top quality items and low prices.........and excellent delivery. There are many online sales companies that should take a leaf out of your book............or be trained by you in dispatch and customer care.......... A BIG THANK YOU! Cheers, Geoff
Hi, I'm not usually moved to write to companies with praise, but credit where it is due; your service is excellent! Having ordered yesterday afternoon (when your shop is shut) I was amazed to wake up this morning with the parcel at my door!........... what a fast turnaround and the product is great quality for the money Well done and thanks....... Gavin.
hi everyone at surplusandoutdoors.com, id just like to say that the service i received was phenomenal......... i ordered my item thursday evening and received it friday afternoon........... i am extremely pleased with my product and I'm taking it to annual (a 2 week army cadet camp) where it will be greatly appreciated......... ...................... you guys have definitely got yourself a soon to return customer. good job! five stars ***** Yours George
Dear "SurplusOutdoors.com".......Just a quickie to let you know that the boots arrived this morning........ and I am VERY GRATEFUL.......... I don't think I've ever experienced such very fast service before!......... I truly appreciate it - and the boots are PERFECT!! Thank you. Kind regards, Anne
Dear Surplus & Outdoors - I am e-mailing you to congratulate you on what must be the fastest service I have ever had......... I was astonished when the package arrived the next day first thing in the morning having only ordered it the previous late afternoon......... Well done and long may you continue to perform at this level. Raymond
Hello to the team at surplus and outdoors........ many thanks for the prompt delivery of my Army type 58 sleeping bag....... I am delighted with the bag won't hesitate to purchase from you in the future if needs be.......... Cheers A1 service............ John
Hi, thought I'd give you some feedback.......... I bought my 1950's army knife from you over a year and a half ago now, and its the best folding pocket knife I've ever used. The spike is far more useful than I expected it to be, and I no longer use normal tin openers. As for the blade.... the steel is second to none, The edge is wickedly keen and hard, yet easy to sharpen, and it holds its edge very well. Its such good quality I know I'll be using this knife for many years to come..... thanks so much for your quality service. The french army sleeping bag I ordered has also served me well on many trips, even sleeping under the stars...... It has been nearly two years since I made my order, so the quality of your goods has been proved, thanks again....... Rob
At 1140 am (ish) yesterday I ordered the above from you on line........... They arrived about the same time today......... I am absolutely stunned at the speed of your service. I also did not realise that you were so close to my home address......... this will teach me to read websites. Many many thanks I am impressed......... I will now visit your store. Thank you again for your superb service Mr Moorhouse
Dear Surplusandoutdoors........... items just arrived 11:15AM-GMT........ Just to say more than "impressed" on speed of service congratulations on a superb service......... many thanks & best regards from Mark.
thank you very much for my goods that i recieved yesterday.......excellent service and very prompt.......will do business with you again and recommend you to friends and family..... Andy.
Dear sirs, I placed an order with you on Friday afternoon for 4 flags........ To my amazement they arrived on Saturday morning..... The best delivery service that I have ever experienced,especially due to the fact that I was not expecting them for 3-4 days. The flags are exactly what I want and of good quality. I would certainly not hesitate in using you again and you will come highly recommended to friends..... kind regards, Ken
what an amazing service........ordered friday lunchtime and in my hands by breakfast saturday.......you could teach the big boys a thing or two with there extortionate charges and appalling delivery service...........excellent after sales service had minor defect with one item.......one quick phone call problem solved...................well done you have restored my faith in mankind with your honesty................ordered 2 more items to see if the first one was a fluke but after talking with a member of your staff i am sure it wasn't...............Thankyou
Just like to say thankyou for the excellent service........Very impressed with the quality of the boots received (order number 4****0)......We have had problems in the past with mismatched pairs poor quality soles etc from other suppliers..................Also impressed with the prompt service was not expecting the boots until next week so very impressed when they were delivered at 7.30 am today!.................Will definitely recommend you to others and look forward to shopping with you again...............
Hi there.......Thankyou for the good srvice provided. The item was ordered on thursday and living in the Inner Hebrides I didn't expect it to arrive the following saturday ! ........Recommended. M.Morley.
Thank you for your excellent service.......... Very happy with all 8 items, quick delivery, great prices, always nice to find a good seller on the internet, site is now a permanent fixture on my favourites list.......
Received today, very impressed with speed of delivery. Delighted with the items, Hope to do business again in the future.........many thanks.......regards John
Hi...... Just to tell you that my order turned up on Tuesday, thank you for the excellent service...nearly as quick as going to the local shop and good items as described on your website. I also appreciate your email....... Thanks once again, Cheers, Geoff.
boots arrived this morning! less than 24hours from order ! perfect fit.....many thanks for an excellent service, Don McNeil
Received order today,...Next Day! in excellent condition. thank you very much. will certainly recommend your service to any future customer. thank you
Ordered the goods Friday PM, they were delivered Saturday the next day before 9AM without having to extra for next day delivery! NOW THAT'S WHAT I CALL SERVICE!
Dear Sirs I ordered 1 pilot shirts from you on Monday morning (yesterday). Imagine> my great delight when at 9.25 this morning my shirts arrived. I felt I just had to write and say thank you for a really great service. So again I thank you for a superb service and two great shirts that I can now wear on duty. Kind regards
Just a note to say thanks for such efficient service. The boots were delivered less than 20 hours from order placement! Thanks
Hello there. Got the order within 36 hours, all in good condition. Fair play to you up there, you don’t hang about with your orders! Thanks again for your prompt service. Adrian.
To a great shop. I am just writing to thank you for your great service. Even when you have to post your parcels half way around the world. From the royal mail post stamp, I received the parcel within 6 days. I was surprised, but very happy I look forward to buying goods from you in the future. Thank you again
hi, literally just received order now by courier. thanks for great service and i will definitely be using your site again.
Dear Surplus and Outdoors, Just a quick note to say thank you very much for the prompt delivery of the goods ordered: my son and I were delighted.
Dear Sir, I would just like to thank you for the prompt service I have just received from you. I ordered a replacement Belvedere globe late Tues afternoon & was stunned to have it arrive in the next morning's post. I was very impressed with the service. Thank you once again. Mrs B
hi would just like to thank you for your speedy delivery of my boots. I ordered Wednesday and they landed on Friday morning. Didn't think i would have them in time. Great service.!!
Good Evening! The parka arrived today. It is in excellent condition and will serve well in bowhunting deer in North Central Alberta, Canada. Thank you again for the excellent quality product and services rendered to me. I appreciate doing business with your company and would not hesitate to do business again, or recommend my friends to do business with your company. Sincerely, Kurt
Thank you for your service. The wellingtons arrived on Monday morning. Thank you for such a 5 star service.
Hello. The item arrived today in good order. A great piece of kit. Thanks very much to Surplus And Outdoors, and Andy in particular, for the courteous and professional service I received. Kind Regards & Best Wishes, Mark
Surplus and Outdoors, Just a note to thank you for the service. Ordered Thurs PM, and it arrived Friday at 08.30 fast or what? Well done Regards R. D.
Hi there, Just a quick note to thank you for a speedy service(super fast postage) and quality goods,I shall be recommending you to my friends. All the best Chris.
just wanted to thank you for an extremely fast delivery of all the items we ordered ( ordered Wednesday ..arrived first thing Friday ) Will definately recommend you to everyone we meet.Quality service and quality items - thanks !
Hello, I would like to say how happy I am with my Purchase ordered on the 19th & delivered today very early on. I needed a few bits to top up on my kit, It has been a pleasure doing business with you, I'll be back as soon as I require some more goodies. Many Thanks..... Allen
Dear Surplus and Outdoors, Please accept my compliments on a good product which I have found hard to find in my size and at an affordable price. Not to mention a very promt delivery that went without a hitch. Many thanks and you can rely on my custom in the future.
I received the above order today, Wednesday, having ordered it on Monday evening. Talk about service! Great! Thanks very much. yours etc. Bobby Stothard
Dear Sirs, I am in receipt of the above mentioned order already !, many thanks for you excellent response and service, and to cap it off the items are spot on, 'Top Effort'' Kind Regards
Hi, My 'Derri boots' arrived today, they are excellent and so was your service. Many thanks...... Roger
just a note to say thank you for your prompt service goods arrived this pm marvellous.....
Just a quick line to say thank you for exchanging the combat trousers - they are perfect and also for enclosing the refund. You have a very happy customer. Regards....Helen
Although I have not yet opened the package to check the goods, as I have ordered them on behalf of some-one else, I am extremely impressed at the speed of your service and will recommend you to any one in need of your services. Thank you very much...... From Gay.
Thank you for your extra speedy delivery (Less than 48hrs) and top quality product. True professionals Cheers...... Paul
Thank you so much for the extremely quick delivery of this order - what a refreshing change to find a company that delivers so fast! Ordered in the afternoon and the goods arrived the next morning. Thank you Regards...... Elizabeth
Hi. Thanks, items received in good order. Excellent service, I shall surely do business with you again...... Fred
This confirms receipt of the goods 25/08/2006 on the above order. Thank you for your prompt attention and quick delivery. The items are very good quality and I am extremely pleased with your service Thanks again....John
Hi Just a courtesy email to say thanks for such great service. My Mosi-Guard arrived this morning. Regards....... Sharon
Hi, I just received my order (reference 27****) and wanted to say how pleased i am with the products and speed of delivery. Many thanks !
Hi, The item has arrived, I am very pleased quality and value of the item. Once again thank you for your assistance. Regards......Darren
Received goods in perfect condition. Thank you very much for the prompt service....
received goods. thanks. excellent service will recommend to mates. cheers...
Dear Sir/Madam, I had to write to say thank you for your amazingly quick and good service in relation to the above order. I couldn't believe it when my order arrived this morning, before the Royal Mail had even done their morning post! This was less than 24hours after placing the order! Thank you again...... James, a very happy customer
Hi Just wanted to write briefly and tell you I received my latest orders from you yesterday - and that in over 4 years of buying online from websites around the world, including many, many in the UK, I have never come across such fantastic value and tremendous service as you have shown in the 6 months or so I have been buying from you. In an age when most consumers are only too eager to criticise and find fault for the slightest reason it is doubly satisfying to come across an outlet which in my opinion appears to be absolutely faultless. Thanks one again, and continued good luck and success to you. Regards........ Dave
Dear Surplus and Outdoors I am emailing to say a big THANK YOU for the boots which I received yesterday. Not only a quick delivery, which I really do appreciate, but the boots are great and fit really well. I wasn't sure what size to order (I'm a size 4 but it always depends on the cut of the footwear) so was really pleased with the fit. This is my second purchase from you. I ordered a pair of Monkey Boots in March 2004, which have unfortunately died a death and will need to be replaced. Second dealings. Second time happy. Hope to keep doing business with you for one thing or another. With thanks and blessings..... Charlotte P.S. Thought you might appreciate feedback from a happy customer!!
The boiler suit I ordered Sunday evening arrived today. Very impressive service! Well done and many thanks... Pete
Just wanted to say thanks for the great service.I ordered them yesterday & they arrived first thing today & a perfect fit.Again many thanks & i shall recomend you to my work mates. Regards Steve Drane.
Just to let you know the package arrived this morning. Thanks for your speedy service, I WILL use you again. Regards Jan
That's brilliant - thanks ever so much for your most efficient service, I really appreciated it.... Amy
Order received today (Fri 21st). Thank you, excellent service!
Dear Sir/Madam, Thank you for your prompt delivery. Roger
Cannot believe it! Ordered my trousers after lunch yesterday and they arrived with my breakfast today! Excellent service (and an excellent fit too!) Many Thanks C A B
Dear Sir, Received my order from you this morning (Saturday), having only confirmed the order late on Thursday night. I am very impressed with the product and your fast delivery. I will be recommending your company to my colleagues. Keep up the high standard, and thank you.... David
Dear Sirs Thank you for a very prompt service, excellent! :) Best wishes Bob
Hi there! Just a note to say very many thanks - everything has just arrived and in perfect shape. Impressive turnaround! I'll certainly recommend you. Kind regards.......... Suzanne
Excellent service again! many thanks
I was impressed by your delivery service. The driver walked up the hill in the snow to deliver our order. Many thanks...... Stephen
Hi Package was delivered on Saturday morning - excellent service, thanks very much... Robert
Hi, Just to say received boots today. Thank you for your prompt service. Regards, Silvana
May I congratulate you on your excellent service, the order arrived yesterday, most impressive Peter
Just to say the shirts arrived this morning (Saturday) and many thanks for a speedy service. Be assured I will use your company again as and when I need to replace. Kind regards, Chris .
I have just received my order, and it was only placed yesterday afternoon. Excellent service! Thank You, Anthony
Hi, Thanks, goods delivered this morning (2.2.06) at 9.15am, great service...... Jim L
Sir, Many thanks for the prompt service. My catapult arrived today, the day after it was ordered, and has already seen service by upsetting the visiting squirrel! Best wishes, David
Thank you for the speed of your delivery, my order arrived today.... Regards Paul
Hi, I just want to say thanks very much for the prompt delivery of my items below. Much appreciated. Thanks again, Belinda
Hello I would like to say thank you for your very good service and very prompt delivery. I ordered this about 340pm last night and this turned up today at 8:50am That's good service...... Once again many thanks David
Many thanks for the Gortex DPM Trousers that I received today. I was amazed at how fast they arrived. They are exactly what I wanted. I will definately use your company in the future and spread the word to all my workmates to let them know what excellent products you have and what an excellent service you provide.... Many thanks Lee
Thank you for your excellent service 100/100 - can't do better than that!!! Philip
Folks Just to say thanks for some supern service on this order. Really impressive turnaround and delivery. Highly recommended....... Roger
What service....thank you very much; my parcel arrived less than 24hrs after the order was placed; and your lady at the other end of the telephone was very helpful too! Warm thanks again Richard
Good morning everyone at Surplus and Outdoors, This morning I received our order placed with you yesterday, order placed and delivered in under 22 hours !!! Everything was fine and just what we wanted for our next camp in the New Forest. On behalf of the children and leaders of the Group, can I thank everyone at S & O, for dealing with our order in such a prompt and efficient manner, you are a credit to the supply industry. Well done to you all Best regards....... Nick W Group Scout Leader
Many many thanks , received the order at 10 am today. Excellent quality and service regards Vanessa
Just writing to thank you for getting my order delivered in time for my Dad's birthday. He was chuffed getting the cap badge but isn't sure what to do with the flag, LOL! Thanks again. Derek
I would just like to thank you for the speedy delivery of my order. Arrived today just in time for my show. Thanks again...... Dave
Thanks very much for quick delivery and polite staff. I am incredibly happy with my purchase, Jack
Thank you very much for your very quick service - goods arrived today - less than 24 hours from ordering. Thanks again.... Annabel
would just like to thank everyone there for your help, it was a pleasure to do business with such a courteous and helpful company....... Many thanks, S
Many thanks for the items I ordered. I placed the order Monday afternoon (12th June) and Royal Mail tried to deliver at 11am next day !. Very efficient service and items well packed. Thanks for your help. Roger
Many thanks for your prompt service and delivery, it makes a change in this modern world to have such a fast service. Many thanks again, Mick .
Hi, Just like to thank you for the quick delivery of my son 24hr ration pack which havejust arrived. Thank you also for your help..... Marie Exeter Devon.
Hi Just a short note to let you know I received my order this morning - very impressed with service and goods. Thank you very much and look forward to doing more business with you in the future.... Phil
Just to let you know that the order arrived this morning. Very impressive and fast service. Well done! Best regards, Brian
Hi, I was just emailing to confirm that i received my package today. Many thanks for the prompt delivery, it's much appreciated. It's enabled us to continue working and the delivery fitted in perfectly with our shedule. The products are great.... Many thanks and kind regards Ewan
Thanks for the excellent service and value for money item. Regards Clive
dear sirs, this item arrived today, I must commend you on your speedy response,I will contact you again when I need anything else thank you..... John
Hi, Thanks for the replacement case, it arrived safely today. Really happy with the service you've provided. Thankyou Shirley
Hi I placed the above order yesterday and they were delivered at 05-40 this AM. The shows are a perfect fit and even have a spare pair of laces. This has got to be the one best purchases I have ever made. Absolutely fantastic value and service. I will certainly buy from you again again and recommend you to others. Thank you J G C
Dear Surplus and Outdoors, I ordered some gear after 5:30pm this Wednesday and fully expected delivery in 7 or more days. I was delighted to receive my parcel early this afternoon, Friday. Thank you very much for the prompt efficient service. One happy customer.... Yours Mrs. Margaret XX
Hi, MANY THANKS for the excellent service provided. I told you I required my order quickly and the complete order was received the following morning, having only ordered the items late afternoon. Very impressive!! It has been a pleasure doing business with you. Kind regards from Margaret Poston
Hi, I would like to thank you very much for a VERY professional service, i asked for 5 Items to be delivered on Tuesday morning and they arrived on the Tuesday morning. All the items were exactly what i would expect from a professional company. It was my first purchase with you I am impressed. Thank you
I have placed two separate orders over the past week, both have arrived on the next working day with complete and accurate contents. Excellent service, I will most certainly be using you again and will happily recommend your service to others, well done! Regards.... Martin Business Development Manager
Hello there, i am emailing to thank you for the excellent service regarding my order. It was ordered on sunday night and arrived here on tuesday morning - very good service thanks a lot ill certainly be shopping with you again...
Hi, I am contacting you to say thank you for the excellent service I have received. My order was placed at 13:30 yesterday and was delivered to my door at 12 midday today. Keep up the good work! Lesley
Thank you for your fast service (less than 24 hrs) T M.
Hello, Just to let you know that my order for the 4 season sleeping bag arrived today and I am extremely pleased with it. Many thanks for your fast efficient service and that I look forward to ordering more items in the future. Until then... Best wishes, Gordon
thank you jacket arrived wedensday fits perfect realy quick delevery once again thank you martin...
Hi, Just a quick mote to thankyou for your swift delivery and service. I order my wellies etc. Yesterday afternoon and was suprised when the delivery arrived..... Simply fantastic service which others can only dream of..! Thanks again and 'I' will order again. Kind regards. Simon . Winsford
Re my order, Ordered yesterday 3:04 pm Arrived this morning. VERY Impressed. Well done Cheers Ian
Hi It arrived yesterday and is just what I was looking for. My son is delighted ! Thank you for all you help. I will be using your site again soon. Kind regards C S
Sirs, I just received your %100 wool security jumper.I just wanted to let you know how pleased I am with it and what an exceptional value it is!Sincerly........RSH
Hello, Just a quick note to say 'Thank You' for your excellent speedy service. I placed an order with yourselves for 3 prs of boots on Tues afternoon, And I was very surprised when they arrived Wednesday lunchtime!! That's the best service I have ever received by mail order. Thanks Again. Mr T, Bolton. Lancs.
I would just like to say thank you for your speedy dispatch and delivery of my order number 1971875. I was very impressed with the next day delivery and should I wish to purchase any more clothing of that sort you will be the first place I look. Many thanks again Ryan
Hi I just wanted to say thankyou for the excellent service, I placed my order Wednesday afternoon and the boots have arrived this morning, now that's what I call speedy delivery. I shall certainly use your service again and have no hesitation in recommending the site to friends. Kind Regards... Tina
Hi I just really wanted to say thank you for the excellent service, my order arrived the next day!! Very happy customer!. Lisa
Hello, Just a short email to say I received my boots in top condition our whole family now have the same boots, they are the best work boot we have had. Also so warm, They arrived very quick so I would like to say thank you very much.... Caroline. Have bought four pairs of boots from you and will for sure buy from you again.
Hello, my order came this morning, excellent service, and good quality items, I shall place more orders soon.
To whomever it may concern, I would just like to express my gratitude for my recent purchase, I just wanted to thank you for the excellent level of service provided in the ordering, posting, price and quality of goods. It makes life so much easier to deal with professionals such as yourselves. I was extemely impressed at the speed of delivery as well as product quality and price (you were so much cheaper than other stores!). I can't believe I ordered them Friday and they arrived today! My husband and I will be recommending you to all of our friends who purchase items such as these and we will indeed be using you again. Many thanks! Regards... Angie
thanks for the quick service,got my order at 0830. thanks dave
Many thanks for your timely reply and advice Regards.... Paul
Hi, Recieved 2nd Jacket today. Once again,... great service! Thank you for all your help. Look forward to dealing again. Regards Steve.
Dear Surplus and outdoors, Many thanks for your swift and efficient delivery of my order, It arrived the very next day. I was also impressed you stocked a light weight steel toe cap boot in a size 3!. I cannot tell you how difficult it has been to find a pair!. Once again manythanks